UX Manager | Mentor
Hey! I’m Christian Korff
I am a very curious and problem solving User Experience professional with strong communication skills. Coming from Human Factors in aviation I’m now a UX Manager in the field of e-commerce. I’m always striving for better UX maturity and continuously work on enhancing the UX mindset of stakeholders around me. I believe that UX can only be truly successful if everyone is committed to develop in a true user centered way.
From user research and interaction design in aviation to strategic UX in e-commerce.
After finishing my master’s degree in human Factors in 2016, I was involved in different projects in the fields of Human Factors, UX, Web design and Engineering. For several years I lived in Italy, where I was part of the development of a monitoring system for the static health of metal structures. In the meantime, I built up my own e-commerce business and imported one of the best Italian olive oils to Germany to sell it online. Afterwards I was working as a Human Factors Consultant in different UX & Human Factors projects in the aviation industry where I was involved in software development and certification processes.
Since September 2020 I’m a UX Manager in a company which develops e-commerce solutions for SMBs. In this role I am part of the product management team and responsible for the overall user experience of the different products, UX alignment with external partners and the enhancement of the overall UX maturity.
I am proficient in using UX methods and tools for user-research, interaction-design and usability-testing. I also love to conduct design thinking workshops for co-creation of concepts and involving stakeholders and developers in the user-centric design process. My goal is to spread the UX mindset throughout all stakeholders in order to create a more sustainable UX development and product management process.
As a livelong learner, I’m continuously mastering my UX skills throughout trainings and always try to be up to date with the newest research findings and design trends.
Besides my full-time position in UX I also love to design websites for private projects and friends & family and mentor people who are new to the field of UX and help them with my knowledge and experience I gathered throughout the years.
Develpment of e-commerce software and website builder for SMBs.
Human Factors Consultant
UX and Human Factors consulting in the aviation industry.
06/2018 – 08/2020
Rough Diamonds UG
Founding and implementation of an e-commerce business for mediterranean food.
11/2016 – 12/2019
Defa Ingegneria Srl
Development of a remote monitoring system for the static health of metal structures.
01/2017 – 05/2018
Things I worked on
UX Management & Design
Collaboration and communication with different external partners regarding feature and payment integrations inside an e-commerce software
User centered Roadmaps
Implementation of a new user centered process for roadmap creation inside product management throughout the use of experience maps.
Click & Collect
Interaction design for a click & collect feature in an e-commerce software.
User & Competitor Research | Journey mapping | Wireframing
Enhancing of the UX mindset of the R&D department throughout collaborative Design Thinking workshops with developers and product owners.
Human Factors Evaluation regarding usability and ergonomics in order to ensure aircraft safety.
Quantitative and qualitative Usability evaluation | Writing of certification report | Stakeholder communication
2016 – 2019
Creation of an entire e-commerce business around Mediterranean Food.
User Research | Webdesign | Technical implementation | Marketing